Frequently Asked Questions
Have a question about trade shows and exhibits? We'll answer any topic. Heck, you can even send a suggestion our way.
Take a moment to explore our Most Frequently Asked Questions. If you don't see your question or you need more information, please send us an email or give us a call.
Island Exhibit Designs
- Specifically, what is an Island Exhibit?
- Can an island exhibit be reconfigured into other configurations such as an inline or another island?
- I reserved a 20' x 30' space for our industry show. I need an island, but I don't have the budget to purchase one this year. What are my options?
- I don't see an island that appeals to me or matches my exhibit marketing goals. Can you design one just for me?
- What are the typical show regulations regarding island (and peninsula) exhibits in the United States?
Exhibit Design Search Tips
- What is Exhibit Design Search?
- With over 1800 displays in Exhibit Design Search, where do I start?
- Where can I see photos of the designs?
- What are the benefits of the My Gallery feature?
- What other features are available in Exhibit Design Search?
- I have a question about a display. What is the next step?
- I'm new to trade shows and have lots of questions about exhibit marketing. Where should I start?
Hand Sanitizer Stands
- What are the key differences between Stand Tough Hand Sanitizer Stands and most imported versions?
- Do the Stand Tough Hand Sanitizer Stands have a warranty?
- What's the availability of the sanitizer dispensers and sanitizing liquid? Can I purchase them separately?
Safety Dividers
- Are there infill options other than clear acrylic/plex?
- Are custom sizes or shapes available for the safety dividers? What about other aluminum extrusion shapes?
- What's the average turnaround time for a safety divider order?
- What is the difference between aluminum extrusion and engineered aluminum extrusions?
Modern Inline Exhibits
- What is a hybrid exhibit?
- What makes Visionary Designs different from your other hybrid systems, such as Perfect 10, Magellan, and Sacagawea?
- What are the key features of Visionary Designs?
- What is a tension fabric graphic?
- I see the product name "SEGUE" in the Visionary Designs gallery? What is a SEGUE display?
- How do you clean dye sublimation fabric graphics?
- What are the standard booth regulations for most North American trade shows?
LED Lightbox Designs
- What are Silicone Edge Graphics (SEG)?
- What is different or special about SEG?
- What are the benefits of SEG?
- Why should I consider the SEGUE Sunrise Portable Hybrid Display?
- What are the standard booth regulations for most North American trade shows?
10 ft. Portable Displays
- What is a portable hybrid exhibit?
- What makes the Symphony Portable line different from other portable displays?
- What are the key features of Symphony Portable Displays
- What is a tension fabric graphic?
- How do you clean dye sublimation fabric graphics?
- What are the standard booth regulations for most North American trade shows?
Rental Island Displays
- Why should I consider renting vs. purchasing an exhibit?
- Will I own the graphics if I rent an exhibit design?
- What is a tension fabric graphic?
- How do you clean dye sublimation fabric graphics?
- Does it ever make sense to combine some rental components with an existing exhibit that we already own?
- Do rentals offer more design flexibility and less hassle?
- Are multiple show discounts available for rental exhibits?
- How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
- Is I & D (installation and dismantle) typically included with rentals?
- If I choose to use my own labor company are clear setup instructions typically provided?
- How will I know that everything is packed up and included in the shipment?
- When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
- For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
- Am I responsible for coordinating the round-trip shipping of a rental?
- How much customization is typically offered with rental exhibits?
- Are there rental accessories such as lights, table tops, cases, pedestals, and workstations?
20 ft. and 30 ft. Portable Displays
- What is a portable hybrid display?
- What makes Sacagawea different from your other hybrid systems, such as Visionary Designs, Perfect 10, and Magellan?
- What are the key features of Sacagawea?
- Why did you choose the name Sacagawea?
- What is a tension fabric graphic?
- How do you clean dye sublimation fabric graphics?
- What are the standard booth regulations for most North American trade shows?
ecoSmart Sustainable Inlines
- Do eSmart Sustainable Displays cost more?
- What if I do not see a design I love?
- Are these eSmart Displays reconfigurable to different sizes?
- What makes an eSmart Display "sustainable"?
- Are there eSmart accessories such as lights, cases, pedestals, and workstations?
Rental Inline Displays
- Why should I consider renting vs. purchasing an exhibit?
- I have reserved a space for our industry show. I need an island, but I do not have the budget to purchase one this year. What are my options?
- Are there rental accessories such as lights, table tops, cases, pedestals, and workstations?
- Will I own the graphics if I rent an exhibit design?
- Does it ever make sense to combine some rental components with an existing exhibit that we already own?
- Do rentals offer more design flexibility and less hassle?
- Are multiple show discounts available for rental exhibits?
- How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
- Is I & D (installation and dismantle) typically included with rentals?
- If I choose to use my own labor company are clear setup instructions typically provided.
- How will I know that everything is packed up and included in the shipment?
- When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
- For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
- Am I responsible for coordinating the round-trip shipping of a rental?
- How much customization is typically offered with rental exhibits?
Budget Portables
- How do the panels connect to the frame?
- What is the turnaround time for a Quadro S Pop Up if I order one today?
- I've searched for pop up displays on the Internet, and the prices are all over the place. To me, they all look the same. Is there a difference?
- What is the warranty on the Quadro Pop Up Display?
- What makes the Quadro FGS different than the Quadro S Pop Up Display?
Floating Graphic Pop Ups
- What is the difference between a Quadro EO and a Quadro S pop up?
- How do the panels connect to the frame?
- What is the turnaround time for a Quadro EO if I order one today?
- I've searched for pop up displays on the Internet, and the prices are all over the place. To me, they all look the same. Is there a difference?
- What is the warranty on the Quadro EO Pop Up Display?
Fabric Pop-up Displays (TY)
- Are self-locking pop ups a good option for tension fabric pop ups? I have seen them advertised on other websites.
- Can I ship the Xpressions Express in its hard rolling case?
- After a few shows, my Xpressions skins are starting to get dirty from handling and the dirty show floor. What are my options?
- Four questions regarding the Xpressions Express.
- I get asked all the time about wrinkles in tension fabric pop-ups and how to eliminate them.
- What is the warranty on fabric pop ups?
Intro Fabric Panel Displays
- What are the unique benefits of the Intro Folding Fabric Display?
- What are the unique features of the Intro Fabric Panel Display?
- What components and accessories are available for the Intro?
InCharg Charging Solutions
- What are the power requirements for the InCharg Charging Stations?
- How are the InCharg Charging Solutions assembled?
- What are the benefits to having a charging station in my booth or at my event?
- What are the graphic branding opportunities for InCharg Charging Solutions?
- How do the InCharg Charging Solutions pack?
- What are my options regarding lighting, electrical outlets, laminate colors, and accessories?
Euro LT Custom Modular Exhibits
- What is a "Modular Laminate System"?
- What are the advantages of a Modular Laminate System?
- What makes the Euro LT unique?
iPad and Surface Stands
- How are your iPad and Surface Stands/Kiosks different from other Tablet Stands on the market?
- What are the advantages of the Rotating Swivel Stop?
- Do the iPad and Surface Kiosks include power/wire management?
- What accessory and graphic options are available for the iPad and Surface 2 Kiosks?
- What are my color choices?
- Are multiple quantity discounts available for the Tablet Stands?
- Does the iPad locking clamshell fit other touchscreen tablets such as Google, Samsung, and ASUS?
- I'd like to purchase an iPad or Surface 2 Kiosk. What's the next step?
Table Top Displays
- There are a variety of table top designs with prices ranging from several hundred dollars to several thousand. What are the differences?
- Are graphics included with the table top displays?
- Will all the table top displays fit on a 6 ft and 8 ft table?
- What is the difference between a "full size" and "economy size" table throw?
Aero Overhead Hanging Signs - Old Broken
- What's a 2D shape? A 3D shape?
- How do Aero Overhead Hanging Signs assemble?
- What if I need a shape not shown on your website?
- What are the prices for the Aero Overhead Hanging Signs?
Counters & Pedestals
- Holy Moly! I just glanced through the Counters and Pedestals. There are almost 200 styles. How do I narrow it down?
- Why aren't the shipping cases included in the price?
- What laminates do you use?
- Do you automatically install grommets for wire and cord management?
Monitor Stands & Kiosks
- How do you handle wire management for workstations and kiosks?
- Why aren't the shipping cases included in the price?
- How large a monitor can a workstation or monitor stand hold?
- What is a VESA Monitor Mount? And why isn't the monitor mount included in the price?
Rental Accessories
- Why should I consider renting vs. purchasing an exhibit?
- Will I own the graphics if I rent an exhibit design?
- Does it ever make sense to combine some rental components with an existing exhibit that we already own?
- Do rentals offer more design flexibility and less hassle?
- Are multiple show discounts available for rental exhibits?
- How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
- Is I & D (installation and dismantle) typically included with rentals?
- If I choose to use my own labor company are clear setup instructions typically provided?
- How will I know that everything is packed up and included in the shipment?
- When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
- For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
- Am I responsible for coordinating the round-trip shipping of a rental?
- How much customization is typically offered with rental exhibits?
Banner Stands/Table Throws (TY)
- Are outdoor display products able to withstand typical weather conditions like thunderstorms?
- Will my graphics fade outdoor?
- Can my outdoor fabric graphics be cleaned?
- For outdoor banners, do I need one-sided or two-sided graphics?
- Any special considerations when designing for an Outdoor Display?
- Do outdoor graphics require wind slits?
- I searched "banner stands" on the Internet and found some really inexpensive ones and some really expensive ones. I also noticed many different features and options. How do I choose?
- Why are fabric graphics, instead of vinyl graphics, suggested for most mid-grade and premium banner stands?
- Which one of the banner stands can I use on a table?
- What kind of light can I use on a banner stand?
- My last banner stand graphic had a lot of glare. Is this normal?
- What is the warranty on banner stands?
- What is Perma Logo?
- The live area for a Dye Sub Applique is a 45" W x 25" H rectangle, and the visual representation of the throw is a circle. Are free-form shapes possible?
- Exhibit Design Search lists 6 and 8 ft. standard table throws. How can I order a throw for a different sized table?
Lightboxes & Banner Stands
- There are Banner Stands and 3D Banner Stands. What's the difference?
- Why are 3D Banner Stands more expensive than Banner Stands?
- What if I do not see anything that meets my exact needs?
Virtual & Interactive Displays
- Do the interactive kiosks, like the MOD-1710, 1711, 1712, and 1713, include the touchscreen monitors?
- BRANDED BLOCKS: Can you change the shape of the game pieces?
- BRANDED BLOCKS: Are there touchscreen size options?
- BRANDED BLOCKS: Is this a purchase or a rental?
- HYPEBOX: Can I put a physical product inside the box?
- HYPEBOX: Are three other sizes of Hypeboxes?
- HYPEBOX: Does the orientation need to be in portrait?
- HYPEBOX: Is this a purchase or a rental?
- MAZE GAME: Is this a multi-player game?
- MAZE GAME: Can the Maze Game be used on a smaller video output?
- MAZE GAME: Can you have switch content on the LED wall?
- MAZE GAME: Is this a purchase or a rentaL?
- PRESENTATIONS!: Is this a purchase or a rental?
- PRESENTATIONS!: Is this the same hardware setup as the Maze game?
- WHACK!: Does the leaderboard need to be a separate monitor?
- WHACK!: Is there onsite support for assembling and setting up the game?
- WHACK! Is this a purchase or a rental?
Rental Furniture #1 (CT)
- Where are your rental furniture distribution centers located?
- Is drayage included in the rental furniture pricing?
- Are 2D and 3D files available for the rental furniture products?
- Can I make a change to an order I have already placed?
- What are the benefits of rental furniture?
Rental Furniture #2 (CT)
- Where are your rental furniture distribution centers located?
- Is drayage included in the rental furniture pricing?
- Are 2D and 3D files available for the rental furniture products?
- Can I make a change to an order I have already placed?
- What are the benefits of rental furniture?
Flooring | Carpet & Other (BR)
- How do I calculate the amount of carpet I need?
- Is it better to rent or purchase exhibit/event carpet?
- How can I get versatile use of my carpet?
- How can I extend the longevity of my carpet use?
- There are so many flooring options! How do I know which one is right for me?
- I need a product that installs quickly. What are my flooring options?
- Is flooring that important to an exhibit space?
Lighting (DS)
- What if I have a question and want assistance with designing a lighting setup for a project?
- What should be considered when selecting the type of lighting to use in a space?
- What is the influence of color temperature on mood?
- How versatile is Track Lighting?
- Can LEDs be used to provide general illumination?
- What are some of the advantages of using LED bulbs compared to incandescent bulbs
- Why do you only sell Velcro brand hook and loop tapes and products?
- What are some general safety guidelines that should be kept in mind when choosing bulbs and power sources for lighting fixtures?